Refund policy
Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to offer a refund under the following conditions:
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Eligibility: Refunds are available for any unopened and unused products.
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Timeframe: Requests must be made within 30 days of the purchase date.
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Condition: Items must be returned in their original packaging and in resalable condition.
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Process: To request a refund, please contact us at [your customer service email]. Once your return is received and inspected, we will issue a refund to your original method of payment.
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Exclusions: Shipping costs are non-refundable. Customers are responsible for return shipping unless the return is due to our error (e.g., defective or incorrect product).
We reserve the right to deny refunds on items that are opened, used, damaged, or returned beyond the 30-day window.